Cybercriminals take advantage of the COVID-19 pandemic to devise new scams. Remain extra vigilant,
especially when responding to emails, giving out confidential information or clicking on links.
Mobile banking
Bank from home with our Absa Botswana mobile banking app. Simply download the latest version of our app from App Store or Google Play and complete your banking whenever you need to. Use your internet banking login credentials to log in.
Never share your card PIN, card CVV, card one-time PIN (OTP), online banking PIN or online banking password with anyone. Visit our security centre for more information.
Internet banking
Discover how you can do most of your everyday banking online. Transfer funds, pay bills, request statements and a whole lot more. You can register yourself online, using either your account number and debit card, or using your credit card. Once you are registered, you can simply log in.
Never share your card PIN, card CVV, card one-time PIN (OTP), online banking PIN or online banking password with anyone. Visit our security centre for more information.
Try one of our other digital banking solutions
Branch operations
We will remain open for all critical services. However, we encourage customers to make use of our convenient digital channels which are available 24/7.
- All premier suites remain open
- All relationship managers are available telephonically
- Please contact us on our dedicated call centre: + 267 315 9575
How we are supporting our Retail customers
- Payment holidays on credit products (including personal loans, credit cards mortgages and vehicle and asset finance) will be offered to eligible customers affected by COVID-19.
- Free Absa-to-Absa fund transfers on mobile banking and internet banking as well as on the Absa mobile banking app.
- Enjoy free ATM fund transfers to your own Absa accounts.
- Get 25% discount on ATM cash deposits, purchase of airtime, bill payments and cash back at POS machines.
- The new Absa Bot, a virtual assistant, is available 24/7 to answer customers’ frequently asked questions.
- These COVID-19 relief measures are effective from 1 April 2020.
You can access the COVID-19 Payment Relief Programme by signing up to our digital channels to enjoy free offers.
Furthermore, affected customers should send their Omang/passport and the official letter from their employer (indicating the changes in remuneration) to AbsaBotswanaDebtRelief@absa.africa for assistance. Alternatively, you can drop the necessary documentation off at the nearest branch.
How we are supporting our Business and Corporate and Investment Banking customers
- Repayment holidays, loan restructuring and short-term liquidity requests will be considered for sectors and customers affected by COVID-19.
- Free installation for Absa Integrator and Absa Internet Banking.
- Monthly membership fees are free for new Absa Integrator and Absa Internet Banking clients.
- You get 25% off on all Absa Integrator and Absa Internet Banking Domestic electronic transfers.
- These COVID-19 relief measures are effective from 1 April 2020.
You can access the COVID-19 Payment Relief Programme by contacting your relationship manager.
Most frequently asked questions
Absa Bank Botswana donated P1.5 million to the National COVID-19 Relief Fund in support of the efforts by the Government of Botswana in the fight against the COVID-19 pandemic. An additional P500,000 will be made available to support other government initiatives
related to fighting the pandemic.
Use the account details below to make a contribution to help the government fight the COVID-19 outbreak
Bank name
Absa Bank Botswana Limited
Account name
COVID-19 (Coronavirus) Relief Fund
Account number
1044199
Account type
Corporate Current
Branch name
Govt Enclave Branch
Branch code
290267
Swift code
BARCBWGX
Absa Botswana is constantly monitoring the situation and assessing how best to support Botswana’s efforts when it comes to reducing the economic, health and labour market impacts of COVID-19 on the country.
These COVID-19 relief measures are effective from April 1 to June 30 2020.
Need more help?
Call us on:
+2673159575 (Contact centre)
0800 600 444 (BTC Toll Free)
150 (Mascom Toll Free)
Email us:
Botswana.CustomerService@absa.africa