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Internet banking help

Quick, easy guides to help you register yourself to bank online. buy electricity and transfer funds to another Absa account or to a wallet. Also see how you can manage your accounts using Absa Internet Banking.

How to register for internet banking

Need help to regiser for internet banking? Our easy-to-follow guide will show you what to do.

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How to purchase electricity

We show you easy steps to buy electricity online for yourself or a beneficiary.

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How to do a fund transfer

You can transfer funds online using internet banking to another Absa account or to a wallet. Discover how.

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How to make international payments

We show you step-by-step what to do to make an international payment. See how.

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How to register/log in
  • How to register (new user)

    1. Visit www.absa.co.bw

    2. Click logon next to the search tab

    3. Click register

    4. Enter customer information and accept the terms and conditions 

    5. Customer receives OTP via SMS 

    6. Enter OTP and click next

    7. Create username and password on the password confirmation screen

    8. Click next

    9. You will see a confirmation screen 

    Always logout after using your online account.

How to purchase electricity
  • How to buy electricity


    1. Visit www.absa.co.bw

    2. Click logon next to the search tab

    3. Click login

    4. Enter username and password and click log in

    5. Enter OTP received via SMS and click next

    6. Select 'transfer and payment' tab

    7. Select 'pay a bill' on the right of the screen

    8. Select payee, click next and enter amount (for registered biller)

    9. For a new payee, select electricity under biller type and select  Prepaid 1 or 2 of your choice

    10. Enter meter number and payee nickname

    11. Enter amount and click next

    12. Review and confirm transaction details

    13. You will see a confirmation screen showing that your transaction was successful

How to do a fund transfer
  • How to do a fund transfer (Absa to Absa)

    1. Visit www.absa.co.bw

    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select 'transfer and payment' tab
    7. Select account you want to transfer funds from and payee
    8. For a registered payee, enter amount, payment description and click next (For a new payee, enter customer details and follow the next steps)
    9. Review and confirm transaction details
    10. You will see a confirmation screen

  • How to do bank to wallet transfers

    1. Visit www.absa.co.bw

    2. Click logon next to the search tab

    3. Click login

    4. Enter username and password

    5. Enter OTP received via SMS and click next

    6. Select Mobile Wallet Service under the 'I want to' text

    7. Select a payee

    8. Select/enter mobile number

    9. Enter amount

    10. Add to payee list if you wish

    11. Click next

    12. Confirm details and click next

    13. If transfer is made to an exisiting payee, transaction will be successful.

    14. If transfer is made to a new payee, an OTP will be sent to you to validate and then the transaction will be successful

How to make an international payment
  • How to make an international payment

    1. Visit www.absa.co.bw
    2. Click logon next to the search tab
    3. Click login
    4. Enter username and password and click log in
    5. Enter OTP received via SMS and click next
    6. Select 'transfer and payment' tab
    7. Select the account to transfer funds from
    8. Select ‘New Payee’ from the drop down under International & Urgent Transfers
    9. Enter beneficiary’s full details – name, account number, address
    10. Enter beneficiary bank details
    11. Select the currency in which you would like to transfer to be made, from the drop down menu e.g. rand for transaction to South Africa
    12. Enter amount to transfer
    13. Select details of charges from the drop down
    14. Enter payment description
    15. Click ‘Next’ to go to the next screen
    16. Enter OTP sent to your mobile number
    17. Click ‘Next’ to review and confirm transaction details
    18. You will see a confirmation screen

     

    NB – In line with Bank of Botswana clearing periods, international payments/transfers can only be done from Monday to Friday between 08:30 and 14:30

Need more help?

Call:

Tel: +267 315 9575
Fax: +267 395 9780
BTC Toll free: 0800 600 444
Mascom Toll free: 150

WhatsApp:

Abby: +267 76 644 404

Email:

Botswana.CustomerService@absa.africa

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