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Mobile banking app help guides

How to register for the mobile app

You can download the Absa Botswana Mobile App and register yourself.

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How to add a beneficiary

You can easily add a beneficiary for fund transfer, electricity, DSTV and more.

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How to purchase electricity

We show you easy steps to buy electricity on the app for yourself or a beneficiary.

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How to transfer funds to an Absa account or wallet

You can use the app to transfer funds to another Absa account or a mobile wallet.

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How to register

How to register (new user)

1. Download Absa Botswana Mobile App via google play store or Apple store

2. Open the App on your device

3. Click register

4. Enter your details and click next

5. Enter bank details and click next

6. Customer receives OTP via SMS

7. Enter OTP

8. Create an online banking username

9. Create an online banking password

10. You will see a confirmation screen and are now registered.

How to add a beneficiary

Airtime top up

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select 3 lines at the top left of the screen

4. Select Manage Recipients

5. Select Add new recipient

6. Select Buy Airtime

7. Select Network operator (Mascom/Orange/Bemobile)

8. Input cell number and recipient nickname

9. Review and save recipient
Electricity

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select the 3 lines at the top left of the screen

4. Select Manage Recipients

5. Select Add new recipient

6. Select Bill Payment

7. Select Electricity as bill type

8. Select Prepaid 1 or 2 (Any of your choice)

9. Enter meter number and recipient nickname

10. Select next

11. Select save

12. You will see a confirmation screen
DSTV

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select the 3 lines at the top left of the screen

4. Select Manage Recipients

5. Select Add new recipient

6. Select Bill Payment

7. Select Television Subscription as bill type

8. Select Multichoice - DSTV

9. Enter smart card number and recipient nickname

10. Select next

11. Select save

12. Enter and confirm OTP

13. You will see a confirmation screen
Fund transfer to an Absa account

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select the 3 lines at the top left of the screen

4. Select Manage Recipients

5. Select Add new recipient

6. Select Domestic Absa Account

7. Enter branch name, account number, account holders name and recipient nickname

8. Select next

9. Review and save

10. Enter OTP and comfirm

11. You will see a confirmation screen

How to purchase electricity

How to buy electricity

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select Pay Bill icon

4. Select registered biller

5. Select account to debit from and enter amount to top up

6. Select next

7. Review bill and confirm payment

8. You will see a confirmation screen

9. You receive token via SMS

How to do a fund transfer

How to do a fund transfer (Absa to Absa)

1. Open the Absa Botswana Mobile App on your device

2. Login

3. Select 'Transfers' icon at the bottom of the screen

4. Select Absa to Absa

5. Select account to transfer from, select account to transfer to, enter amount, enter reference and click next

6. Confirm transfer

7. You will see a confirmation screen
How to do bank to wallet transfers
Open the Absa Botswana Mobile App on your device

Login

Select 'Mobile Wallet' icon at the bottom of the screen

Select for myself or for someone new

In the case of someone new, enter the mobile number, wallet type, amount, account to be debited and select whether you want to save as a beneficiary or not.

Click next

Confirm wallet transaction

Enter OTP you received via SMS

You will see a confirmation screen

Need more help?

Call:

Tel: +267 315 9575
Fax: +267 395 9780
BTC Toll free: 0800 600 444
Mascom Toll free: 150

WhatsApp:

Abby: +267 76 644 404

Email:

Botswana.CustomerService@absa.africa

Talk to us

You are browsing banking for:

What do you want to do:

Mobile banking app help guides

How to register for the mobile app

How to add a beneficiary

How to purchase electricity

How to transfer funds to an Absa account or wallet

How to register

How to register (new user)

How to add a beneficiary

Airtime top up

Electricity

DSTV

Fund transfer to an Absa account

How to purchase electricity

How to buy electricity

How to do a fund transfer

How to do a fund transfer (Absa to Absa)

How to do bank to wallet transfers

Need more help?

Tel: +267 315 9575
Fax: +267 395 9780
BTC Toll free: 0800 600 444
Mascom Toll free: 150

Abby: +267 76 644 404

Botswana.CustomerService@absa.africa

Useful tools

Our sites

Who we are

Support

Legal

Experience banking at your fingertips

You are browsing banking for:

What do you want to do:

Mobile banking app help guides

How to register for the mobile app

How to add a beneficiary

How to purchase electricity

How to transfer funds to an Absa account or wallet

How to register

How to add a beneficiary

How to purchase electricity

How to do a fund transfer

Need more help?

Tel: +267 315 9575 Fax: +267 395 9780 BTC Toll free: 0800 600 444 Mascom Toll free: 150

Abby: +267 76 644 404

Useful tools

Our sites

Who we are

Support

Legal

Experience banking at your fingertips

Tel: +267 315 9575
Fax: +267 395 9780
BTC Toll free: 0800 600 444
Mascom Toll free: 150