Manage your debt in difficult times

I lost my job? What will happen to my debts?

If you have a retrenchment cover, your personal loan/credit card will be paid off and home loan/car will only be paid for 12 months.
If you don’t have retrenchment cover, you will have to contact Collections and Recoveries Department at Head Office to discuss available options to assist you to pay off your debt.

I am no longer working due to an injury. What happens to my debts?

Your loan has credit life insurance, which covers your loan in the event that you are boarded on medical grounds. If you decide to leave without medical recommendation, you will not be covered by the insurance and you will be expected to pay off your debt.

What should I do to clear my name on the credit listing?

You pay what you are currently owing and the status of your listing will be updated at the Credit Bureau.