At Absa Investor Services, our solutions protect what matters, offering secure, borderless access to over 80 global markets. With real-time visibility and trusted support, we ensure your investments grow with certainty, shaping futures and strengthening portfolios.

  • Local custody

    How does it work
    • Safekeeping of listed securities
    • Settlement of trades
    • Corporate actions management
    • Income collection
    • AGM and proxy voting solutions
    • Client reporting

  • Global custody

    How does it work
    • Safekeeping of listed securities and global funds
    • Cross-border settlement of trades
    • Income collection
    • Cash services (FX and repatriation)
    • AGM and proxy voting solutions
    • Market information
    • Client reporting

  • Client support

    How does it work 
    • Each segment has unique requirements, but the core basis for custody, i.e. safekeeping, settlements of trades, and corporate events, remains standard
    • We treat each client as our partner and strive to provide exceptional Customer Service by not only meeting their requirements but taking those requirements to the next level

  • Our customer segments

    Our Custody Services are available to domestic, global businesses and foreign entities

    • Institutional clients
    • Domestic entities (asset managers, insurance, pension funds)
    • Domestic and foreign financial institutions

  • Team contact details

    Mrs Audrey Molebatsi
    Head of Custody Operations
    Corporate & Investment Banking
    Email – Audrey.Molebatsi@absa.africa
    Tel +267 3985426
    Mobile +267 71316924

Custody services FAQs

Our corporate clients will benefit from our holistic suite of products and leading-edge custody-related solutions for safekeeping and management of your listed securities portfolio.

  • What is a custodian bank?

    A custodian bank is usually a licensed financial institution or a bank responsible for safekeeping clients’ portfolio of listed securities in electronic format. 

  • What is local custody?

    The provision of custody services by a custodian bank in its own market.

  • What is global custody?

    The provision of custody services in multiple markets. This will be delivered by a Global Custodian Bank their network of agent banks or sub custodians in the different market that they offer.

  • What services does a custodian offer?


    Safekeeping of listed securities such as equities, bonds, derivatives etc. Settlement of trades concerning client purchases and sales of securities on the market. Corporate actions information on for example cash dividends, stock splits, mergers, takeovers, bonus issues, rights issues, etc and an array of other events to clients. Collection of income such as interest income (coupons), cash dividends or any other events similar in nature on behalf of clients.
    Tax reclaims as applicable to client’s foreign income

    • Provision of market information on exchange, securities, issuers, central depositories, clearing mechanisms, etc
    • Maintain clients’ cash accounts and funds repatriation of sales proceeds
    • Provision of FX related to custody transactions (trade and corporate action)
    • Client reporting
    • Market advocacy and lobbying
    • Local custody
    • Global custody

  • Who are involved in the Capital Markets Value Chain?

    • Stock exchange
    • Central securities depository
    • Issuers
    • Registries
    • Brokers
    • Custodian
    • Clients

  • Who is our target market?

    • Asset managers
    • Pension funds
    • Insurance funds
    • Brokers
    • International banks 

  • How does the Custody Services Sales and Client Relationship Model work?

    Custody is part of Transactional Banking suite of products and the sales model and client relationship work similarly across all offerings. We offer a single point of contact and personalised client relationship.