Skip the queue and enjoy a range of facilities 24/7 at any one of our ATMs countrywide and enjoy services like CashSend - a safe way to send money to anyone in Botswana quickly and conveniently. The person receiving the funds does not need to have an absa account and withdrawal of funds is done at any Aba ATM without using a card.

What you can do
  • Deposit cash
  • Send money via CashSend
  • Receive money via CashSend
  • Do fund transfers
  • Do dynamic currency conversions
  • Pay bills for registered billers on Hello Money or internet banking (DStv, electricity, water, GCC rates, BTC, Botswana Life, and credit card if the card is linked)
  • Check your account balances
  • View mini statements
  • Withdraw cash
  • Request chequebooks
  • Transfer funds between linked personal accounts
  • Transfer funds between linked personal accounts, if the accounts are linked to your debit card

Find an Absa ATM in your area

Step-by-step help guides for Absa ATM banking

  • How to send money to anyone using CashSend

    1. Insert your Absa ATM card into any Absa ATM and select 'More services'
    2. Select the 'Money voucher' option
    3. Enter the amount you wish to send
    4. Create a 4-digit 'voucher PIN' (you will have to enter this twice)
    5. Select the option to enter a phone number and enter the recipients’ mobile phone number. Or you can opt to proceed without entering a recipient’s phone number
    6. Conclude the transaction
    7. Take and retain the receipt as proof of the transaction
    8. Tell the recipient what the 4-digit 'voucher PIN' is and if you opted not to enter their mobile phone number also the 8-digit voucher number (shown on the receipt)

  • How to retrieve money from an ATM using CashSend

    1. The recipient will receive an SMS from Absa containing confirmation that money has been sent, and a unique 8-digit code or 'voucher number'.
    2. The recipient can now go to any Absa ATM and select the 'Cardless services' option
    3. Enter the 8-digit code or 'voucher number' found on the Absa SMS 
    4. Enter the 4-digit 'Voucher PIN' (received from the sender)

  • How to deposit cash at an ATM

    1. Select "Cardless services"
    2. Then select cash deposit
    3. Enter recipient’s account number
    4. Then enter recipient’s ID or mobile number as reference
    5. Insert cash into the ATM
    6. Conclude transaction and collect receipt

  • How dynamic currency conversion works

    Dynamic currency conversion (DCC) on the ATM allows you to view the exact amount of your Visa or MasterCard transaction in the currency of your country. Currency conversion is real-time based on identification of your currency

    The converted transaction amount is displayed during cash withdrawal in real time. Dynamic Currency Conversion ATM fee is 5% of the total transction (min P5.00 and max P200.00)

    Benefits of dynamic currency conversion
    • Allows you to get cash from a local ATM at an exchange rate to be displayed and agreed before you authorise the cash withdrawal
    • The DCC functionality on the ATM is available to any Visa or MasterCard cardholder and is not limited to Absa account holders only
    • Your currency is identified at withdrawal stage and currency rates are presented in both your currency and original currency that is being withdrawn
    • You have a comprehensive view of your spend/withdrawals due to the availability of your currency pricing on the ATM
Need more help?

Call us on:
+2673159575 (Contact centre)
0800 600 444 (BTC Toll Free)
150 (Mascom Toll Free)

Email us:
Botswana.CustomerService@absa.africa